Branch Manager - Hiring now for our Lilongwe branch
As a Branch Manager you take full responsibility for your restaurant and treat it as if it is your own business. You’re committed to ensuring your restaurant delivers the highest standards for your guests and as an inspirational leader, also understand the importance of coaching and developing your people. You are dedicated to managing, driving and developing a successful business which is focused on growth and customer service excellence.
Joining us as an Branch Manager you become part of our Elly B’s team and will help us ensure that all of our guests have a memorable experience and become friends for life.
To work within our restaurants, supporting and delighting our guests and your team, we ask that our Branch Managers have the following skills and behaviours when you join us.
As a role model it’s important you set the standard and be the ambassador for Elly B’s
Committed to delivering only the highest standards of food and service through leading, supporting and coaching the whole team
Great understanding of Health and Safety and Food Hygiene practices
Actively able to inspire, lead and encourage your team whilst also remaining self-motivated
Willing and eager to learn, cross train and go above and beyond
Having a commercial awareness that grows the business and works to achieve financial targets
Your charisma, bundles of enthusiasm and passion are all naturally authentic
Able to multi-task; being organised and understanding how to prioritise tasks efficiently
You are adaptable and versatile; leading change, finding new and improved ways of working
With great attention to detail you are able to follow and oversee processes and solve problems efficiently
Able to control stock and purchases efficiently and minimise waste
Use your own initiative and entrepreneurial skills to achieve results
Educated to at least MSCE
Preferably with a degree in hospitality management or similar
A minimum of 3 years relevant experience
Competitive market related salary
End of contract bonus
Performance related bonus
Clear career development path and progression
28 days holiday
50% discount when dining with up to 3 guests in our restaurants
What are you waiting for, start your career as an Elly B’s Branch Manager now! Fill in the form below
Team Supervisor - Hiring now for our Lilongwe branch
As a member of the Elly B’s Wait team, we want you to devote your time and attention to delivering extraordinary guest experiences. All of our team members work together & never use the phrase ‘that’s not my job’. Whether a guest is browsing our menu, ordering a coffee at the bar or has just sat down for a 3 course meal, your role is to give the guest an extraordinary experience each and every time.
Joining us as a Wait Team Member you become part of our culture and will help us ensure that all of our guests have a memorable experience and become friends for life.
To work in our restaurants, supporting and delighting our guests each team member must have the following skills and behaviours, and we are always willing to train and develop your additional skills as you grow with us.
Elly B's team members have plenty of enthusiasm along with friendly, outgoing and confident personalities.
They manage to stay smiling, even when the the pressure of a busy service builds. .
Actively able to listen to your fellow team and take instruction
Focused on delivering the very best service, time and time again
Understand the subtle ways to adapt to your guests needs
As a team player you never say 'that's not my job', we all work together
Able to work at pace whilst multi-tasking to maintain the highest quality service
Willing to learn, develop and go above and beyond
Educated to at least MSCE level and ideally with a qualification in the hospitality industry
Competitive Wage (dependant on age & experience)
End of contract bonus
Share of service charge & gratuities
Potential to earn cash gratuities
Drinks Specialist training
Paid Holidays pro rata
Discounted food on shift
Flexible working opportunities
Clear career development path & progression
50% discount when you and up to 3 guests dine in our restaurants
Your next step could see you cross train or develop into a Team Leader & even on to an Assistant Manager or beyond. What are you waiting for, start your career as an Elly B’s Wait Team Member now! If you wish to apply, fill the form below and tell us why you are a good fit for our team!